Our Services

Marketing Vacancies

We photograph and list all vacancies on a wide range of search engines to maximize exposure. 

Tenant Screening

We conduct thorough background checks, including credit history, rental history, and employment verification, to ensure we find the most qualified tenants for your property.

Lease Agreement

We prepare and manage lease agreements that protect your interests and comply with local laws, outlining tenant responsibilities and rental terms.

Handle Security Deposit Withholding

Coordination of Move In & Out Process

Rent Collection

We handle rent collection to ensure timely payments, offering convenient online payment options for tenants.

Maintenance Requests

Tenants can easily submit maintenance requests, and we promptly address issues to maintain the property's condition and tenant satisfaction.

Communication

We maintain open and transparent communication with tenants, addressing their concerns promptly and professionally.

Renewals and Vacancies

We manage lease renewals and handle vacancies efficiently, minimizing downtime and maximizing occupancy rates.

Tenant Retention

By providing excellent customer service and addressing tenant needs promptly, we aim to enhance tenant satisfaction and retention rates.

Evictions

We strive to maintain positive and respectful relationships with all our tenants. In the rare event that an eviction becomes necessary, we approach it with care and follow all legal procedures to ensure a fair process for everyone involved. We have long standing relationships with trusted and effective attorneys.

Legal Compliance

We have expertise in Fair Housing and Landlord/Tenant Law, ensuring that your property and practices are always in compliance.

Property Inspections

Regular inspections help identify maintenance issues early, ensuring the property remains in good condition and compliant with regulations.

Preventive Maintenance

We develop and implement preventive maintenance plans to address potential issues before they become costly repairs, preserving the property's value. We pride ourselves on the cleanliness of our properties, and our program includes regular servicing, mechanical / building system checklists, and continuous maintenance.

Emergency Repairs

We provide 24/7 emergency maintenance services to address urgent issues promptly, ensuring tenant safety and satisfaction.

Vendor Management

We oversee and coordinate with trusted vendors and contractors for maintenance and repairs, ensuring quality work at competitive prices.

Budgeting and Financial Management

We adopt a meticulous approach to budget creation and monitoring, emphasizing strategic allocation of resources for maximum efficiency and effectiveness. Our process involves detailed analysis and forecasting to ensure financial prudence and cost-effectiveness. We maintain a vigilant approach to reviewing and reporting on budget variances, prioritizing the financial stability of the properties we manage. This approach ensures transparency and accountability in our financial operations, aligning with the highest standards of property management.

Capital Improvements & infrastructure upgrades

We will also work with you on capital improvement and key building system infrastructure upgrades. From boilers to elevators, choosing the right general contractor and complying with county and town regulations, we will not only get you the best price, but help you get all projects done on time and on budget.

Income & Expenses

Paying the bills associated with your property every month can be time-consuming and confusing. We’ll take over everything from rent collections to paying and tracking all property-related expenses. Taking property management services one step further, we will analyze your income vs. expenses and outline for you a detailed plan that puts money back in your pocket and builds a cash reserve. We ensure tax escalations, water billing, and any other pass throughs are charged and collected promptly.

Compliance

We ensure that your property complies with all relevant federal, state and city building codes, regulations and safety standards, reducing the risk of fines and legal issues.

Bi-weekly Site Visits

Tenant Communication

We keep tenants informed about maintenance schedules and procedures, promoting a positive tenant experience.

Contract Reviews & Vendor Negotiations

Reviewing existing contracts is critical to establishing a baseline for operations. If there is room for re-negotiating contracts, we will find it. We pride ourselves on our exceptional negotiation skills and are frequently told by our clients that we negotiate prices of which they have only dreamed.

Insurance

This may seem simple, but when was the last time you thought about insurance? Is your contractor insured at legally required levels? We’ll make sure that everyone who works on your property meets insurance guidelines and protects your investment.

Reporting

We provide comprehensive financial reporting, including income statements, balance sheets, cash flow analysis, customized monthly reports, year end statements, (Rent roll, cash flow, balance sheet, vacancy, etc.)

Financial Analysis

We conduct thorough financial analysis of your properties, including cash flow, expenses, and ROI, to optimize profitability.

Portfolio Diversification

We help you diversify your portfolio to spread risk and increase potential returns, considering factors such as property types and locations.

Market Analysis

We provide market analysis to help you make informed decisions about acquisitions, dispositions, and rental rates based on local market trends.

Risk Management

We assess and manage risks associated with your portfolio, such as market fluctuations, tenant turnover, and regulatory changes.

Strategic Planning

We work with you to develop and execute a strategic plan for your portfolio, setting goals and timelines for acquisitions, dispositions, and renovations.

Tenant Relations

We manage tenant relationships to ensure high occupancy rates, tenant satisfaction, and timely rent payments.

Property Maintenance

We oversee property maintenance to preserve asset value and minimize expenses, ensuring that properties are well-maintained and attractive to tenants.

Compliance

We ensure that your properties comply with all relevant laws and regulations, reducing the risk of legal issues and fines.

Income & Expenses

Paying the bills associated with your property every month can be time-consuming and confusing. We’ll take over everything from rent collections to paying and tracking all property-related expenses. Taking property management services one step further, we will analyze your income vs. expenses and outline for you a detailed plan that puts money back in your pocket and builds a cash reserve

Tenant Relations